Integrated DNA Technologies (IDT) is a leader in life sciences manufacturing and developing products for the research and diagnostic market. It serves the areas of academic research, biotechnology, clinical diagnostics and pharmaceutical development. IDT synthesizes and ships an average of 36,000 custom products per day and serves more than 86,000 customers worldwide.

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With the challenges of double-digit growth; expanding into several new product markets and fulfilling FDA traceability requirements, IDT knew it needed a new business system.  Ultimately IDT selected Microsoft Dynamics AX ERP 2012 and implementation partner Edgewater Fullscope.

According to Aaron Warner, CIO, “From an integration perspective, IDT has easily combined Dynamics AX ERP with existing custom software used in our complex manufacturing environment. The consistency of interface design and familiarity of other Microsoft products greatly simplified the training requirements. Ultimately, we found the total cost of ownership to be lower than our projections.”

Watch this short video and learn more …

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When American industrial trash bag maker Heritage realized that its legacy systems couldn’t support its growth plans, including its line of commercial-grade compostable bags, the company turned to Microsoft Dynamics AX ERP. As a result of Heritage’s smooth Microsoft Dynamics AX and CRM implementation, the software platform has helped Heritage to reduce inventory, serve more customers, grow with fewer resources and consolidate data.

See the full video:  Heritage Bag: Making Things Possible with Dynamics AX

Designed for Microsoft Dynamics AX users, each month Fullscope publishes a short technical tip to for greater insight into this powerful ERP system.

Technical Tip#2: Record Level Security

Microsoft Dynamics AX lets users easily manage screen/table and report filters through record level security. Use this feature to filter screen and report data that you specifically design by user group.

To begin, open the Record Level Security screen (in the Administration module), and choose the appropriate user group. Click on the “new” button and the Record Level Security wizard will walk you through the remaining setup. This feature allows you to apply specific queries to data tables resulting in data security and an enhanced end user experience where the user doesn’t have to filter through irrelevant data. The table queries also apply to report data, which allows you to filter down to critical data.